Renkus-Heinz has expanded its Tech Support operations with the latest addition of Tony Jacques as Applications Engineer. He will serve as a key technical resource for integrators, consultants, and end users, providing hands-on guidance and supporting the deployment of Renkus-Heinz solutions across a wide range of applications.
Jacques’ audio background has taken him all over the world, working in a range of fields that have provided him with the expertise to strengthen the customer support of one of the world’s leading loudspeaker manufacturers. His career spans live sound, touring, installation, broadcast, and event production, giving him a comprehensive understanding of the challenges audio professionals face every day.
“Joining the Renkus-Heinz team is an exciting opportunity to blend my audio and networking experience,” said Jacques. “I hope to bring a unique perspective and skill set to the technical support team that will help guide our customers through challenges they face during system design, deployment, and beyond. I look forward to collaborating with colleagues across departments to refine support processes and contribute to future product development.”
“We are thrilled to welcome Tony as Applications Engineer as we continue to expand the Tech Support team to guarantee consistent, expert assistance throughout every stage of the customer journey,” said Monika Smetona, President of Renkus-Heinz.
From contracting engineering gigs and serving as front of house engineer for festivals, to DJ Technician for some of the world’s biggest artists – as well as performing his own DJ sets across the US – Tony Jacques joins Renkus-Heinz with a breadth of knowledge that will further elevate the company’s commitment to expert service.
“As a trusted leader in audio technology, our customers rely on our knowledge and support to guide them through their work in the field,” added Smetona. “We are thrilled to welcome Tony as Applications Engineer as we continue to expand the Tech Support team to guarantee consistent, expert assistance throughout every stage of the customer journey.”
