Encore has announced the release of its 2025 Responsible Business Report, Illuminating a Brighter Future. This inaugural report reflects Encore’s commitment to doing the right thing for its customers, team members, and the communities it serves across the globe.
“Encore’s purpose is to connect and inspire people through the transformative power of events,” said Ben Erwin, President & CEO of Encore. “This report is a reflection of our core value to ‘do the right thing’ by leading with integrity, responsibility, care, and the motivation to deliver positive impacts for a better future. Our global team is proud of the progress we’ve achieved so far and remain committed to further improvement.”
“Our commitment to responsible business is not just about meeting standards, it’s about living up to what we believe in,” said Patrick Sullivan, Director of Sustainability & Social Impact at Encore. “From reducing emissions and diverting waste to supporting thousands of community organisations worldwide, our people are driving real change. Encore’s talented team members are the force behind our ability to lead with purpose.”
Key Highlights from the Report (based on global EMEA findings):
People-First Culture
• $100M invested in team member and customer experience in 2024
• Recognition as a Fortune 100 Best Company to Work For
• Expansion of Encore for All initiatives, including 10 Business Resource Groups (BRGs) worldwide, with four specialisms based in EMEA
• Career development programmes such as the Leader Enrichment and Development (LEaD) programme and Women in Audio Visual Events (WAVE), aimed at supporting the next generation of event professionals
Environmental Stewardship
• 15% reduction in global emissions intensity from 2022 to 2024
• Full Scope one, two, and three GHG emissions inventory completed for 2024
• Launch of electric vehicle fleets and smart logistics across EMEA
• Remarketed over 634,000 pounds (287.8 metric tons) of equipment assets through our Second Life programme in 2024
Corporate Responsibility
• $48M in in-kind donations supporting over 4,500 nonprofit and community-based organisations worldwide
• 26,000+ personal time off hours supporting frontline workers
• $12.6M in spend with global strategic supplier partnerships
Encore’s responsible business strategy aligns with the Global Reporting Initiative (GRI) and Sustainability Accounting Standards Board (SASB), ensuring transparency and accountability across its operations.
To read the full report or learn more about Encore’s sustainability and social impact initiatives, visit www.encoreglobal.com/impact
