About TPi

Total Production International 
Founded in 1998, Total Production International (TPi) magazine is widely regarded as the industry’s most authoritative monthly business-to-business publication dedicated to the design and technology of live events, from concert, gig and festival productions, to theatre shows and temporary events.

Circulated to almost 10,000 key international decision makers, TPi’s readership ranges from show designers, technical crew, production/tour management and promoters, through to suppliers of sound & lighting systems, video, staging, security, catering, trucking, power and more. Follow the link to the right to download a media pack.

www.tpimagazine.com 
Total Production International’s new website – www.tpimagazine.com – is a new web resource for members of the live event and touring markets, covering every aspect of show design, from the the latest in audio, lighting, video and staging technology to the back end of tour management, transport, crewing, catering, trucking and power. The website will feature all the content from the magazines, including interviews with key industry professionals, the latest from the Production Services Association, and profiles of the latest major productions.

But it will also go beyond the magazine, delivering hourly updated news headlines from the industry, website exclusives and a look back at some classic productions – as well as regular podcasts and videos documenting Total Production’s various adventures in the live production industry.

Meanwhile, tpimagazine.com will host a Supplier Directory, a helpful database of all the companies supplying the live production industry, and Production Essentials: an online handbook covering everything – from audio processing to rehearsal rooms – you need to know about live event and touring production. Visit now and subscribe online.

Advertising
With an established readership, Total Production commands a huge and loyal audience. Our new website, www.tpimagazine.com, offers many standard and bespoke advertising packages, and is a valuable tool for communicating your brand identity directly to our key readership of professionals and decision makers in the live touring and event production.

We offer a range of IAB standard button and banner ads, including the basic header, footer and skyscraper positions. We can also discuss bespoke advertising options, and exclusive sponsorship of individual sections of the website.

TPi Awards

TPi also produces the industry’s leading annual awards event. Since its inception in 2002, the TPi Awards has consistently grown in size and status, and become regarded throughout the world as the premier networking event for the live production industry — the enabling force behind some of the most thrilling and sophisticated entertainment on the planet, and the creative and technical life-blood of today’s most lucrative music business sector. 

Attracting over 1,100 people from all corners of the live music business, the TPi Awards rewards the achievements of the most talented and successful individuals and service companies working within the industry.
Music celebrities who have appeared at the event to date include Sir Bob Geldof, Led Zeppelin’s Jimmy Page, Sir Paul McCartney, Rolling Stone Bill Wyman, U2, Mike Rutherford of Genesis, Motörhead’s Lemmy, Midge Ure, David Gilmour of Pink Floyd, Queen guitarist Brian May, Madness frontman Suggs, leading promoter Harvey Goldsmith, Sir George Martin, Spandau Ballet’s Martin Kemp, Glastonbury founder Michael Eavis, producer Jeff Wayne, Damon Albarn of Blur and Gorillaz, The Smiths’ Andy Rourke, Manfred Mann singer and radio presenter Paul Jones, and British jazz legend Chris Barber.

www.tpiawards.com 

Frequently asked questions:

How do I sign up for TPi’s fortnightly e-newsletter?
Click on the ‘Register’ button in the top right corner of the website homepage: www.tpimagazine.com

How do I subscribe to Total Production magazine?
You can order using our online order form by clicking on the Subcribe button and following the instructions. Alternatively you can order by fax or post using an order form from the magazine or by telephone.

The department is open between 9 – 5.30pm Monday to Thursday, and 9 – 5pm on Friday (GMT).
Please do not subscribe or give payment details via email as this is not a guaranteed secure method.
Telephone: 44 (0) 161 476 5580
Fax: 44 (0) 161 476 0456
Post:
Total Production Magazine Subscriptions
Mondiale Publishing Ltd
Strawberry Studios
Watson Square
Stockport
Greater Manchester
SK1 3AZ
United Kingdom

Who else subscribes to Total Production?

The main body of Total Production’s circulation are senior decision makers within the live event production industry, including tour managers, show designers, venue operators, FOH technicians, sound and lighting engineers, promoters and distributors.

Is it safe to purchase subscriptions online with my credit card?
Yes, as long as your current browser supports secure credit card transactions. To determine if your browser supports secure credit card transactions, look at the bottom left hand corner of your browser. When you are in a secure site, you will see a solid key on netscape browsers and a closed padlock on Internet explorer browsers. If the site is not secure, the key will appear broken and the padlock will appear unlocked.

Will my subscription be taken in local currency or pounds sterling?

All subscription prices are shown in pounds sterling. For overseas orders, the price you pay will be dependant on the exchange rate of your credit card company and may fluctuate. There is no VAT payable on magazine subscriptions. All subscription payments will be taken in pounds sterling only.

What payment options are available when subscribing?

We accept all major Credit Cards: Visa/Mastercard/Switch/ Amex*
Cheque payments*
Bank Transfer – Royal Bank of Scotland, Manchester, M2 1FB. A/c: Mondiale Publishing Ltd – 00653021, sort code 12/08/95. Swift Code BOFSGB21256.
*Not available online

When will I receive my start issue when I first subscribe?
Your subscription will start with the next available issue subject to our publishing calendar. For first time subscribers we aim to post out our current issue if this is available – otherwise your subscription will start with the next issue to be published. For renewal orders we aim to provide a continuous service so your first issue of your renewal will follow the last issue of your old subscription. If you have a particular requirement please specify on your order form or by emailing us at subscriptions@mondiale.co.uk and our Subscriptions Department will be happy to help.

Will you confirm acceptance of my subscription order?

Yes. Within 14 days of receiving your order we will write to you to confirm whether or not we accept it. This written confirmation will include the following details
• Magazine subscribed to
• Length of subscription and corresponding payment method
• Your personal details and delivery address for the magazines
• Cover date of first and last issues
• Your personal subscriber number, which should be quoted in any correspondence
• Contact details for our Subscriptions Department
Should you have not received your acknowledgement after 14 days, please contact our Subscriptions Department subscriptions@mondiale.co.uk
If there is a problem with your subscription order we will also contact you within 14 days.

Can I order a single or back issue?

Subject to availability, you can order single and back issues online and select the magazine issue required. All the available magazines and prices are listed. Alternatively if you know the issue number and it is in stock you can telephone the Subscriptions Department on 44 (0) 161 478 8395 with your full postal address and credit card details or send a fax to 44 (0) 161 476 0456. Please allow up to 28 days for delivery for overseas orders and up to 14 days for UK delivery.

Where will I find my subscriber number?
Your subscriber number is printed on the envelope that contains your magazine. You will also find it at the top corner of your renewal letters and in any correspondence you receive from our Subscriptions Department. Alternatively you can email us to find out your customer number – subscriptions@mondiale.co.uk

How do I change my address details?
You can write to us at:
Total Production Magazine Subscriptions
Mondiale Publishing Ltd
Strawberry Studios
Watson Square
Stockport
Greater Manchester
SK1 3AZ
United Kingdom

with your old and new address or Fax us on 44 (0) 161 476 0456
Alternatively you can call the Subscriptions Department on 44 (0) 161 476 8395 – please have your subscriber number and your old and new address to hand or email us at with all the required information subscriptions@mondiale.co.uk

What should I do if an issue is delivered in a damaged condition?

Simply contact one of our Subscriptions Department on 44 (0) 161 476 8395 or subscriptions@mondiale.co.uk and they will arrange for a replacement copy to be sent to you.

What do I do if the issue doesn’t arrive?
Simply contact one of our Subscriptions Department on 44 (0) 161 476 8395 or subscriptions@mondiale.co.uk and they will arrange for a replacement copy to be sent to you if the issues have already been sent from our printers.

If I cancel my subscription will I get a refund?
Customer satisfaction is our top priority. Our refund policy is clear – within 7 days of receiving your first issue you have the right to a refund on all unmailed issues you have pre-paid for. Just contact our Subscriptions Department at subscriptions@mondiale.co.uk or telephone 44 (0) 161 476 8395.

How will I know when my paid subscription expires?
You will receive four reminders before the end of your subscription term.
The first letter will be sent three months before the end of your subscription. The second one will arrive around the time when you have two months left, with the renewal letters carrying on until you receive the final reminder around the time of your final issue.

Hopefully one of these will jog your memory to renew and they all contain a renewal form for you to complete and post back to us. You can also renew online or by fax or telephone.
For UK customers who receive their magazines for free, they will be asked to re-register their subscription once a year at least.

Why does Total Production magazine send me renewal notices before my subscription has expired?

Renewal notices are sent out well in advance so that our customers do not experience a break in service. Your last issue number is clearly written on the renewal notice and your renewal will start with the subsequent issue number.

I have paid my subscription renewal but have still received a renewal notice?

It is sometimes possible that your payment could cross in the post with our renewal notices. However if you receive a renewal notice more than two weeks after you’ve sent in your payment it may mean that we have not received your payment. It may also mean that your card or cheque has not cleared.

In either case please contact our Subscriptions Department via email on subscriptions@mondiale.co.uk or telephone 44 (0) 161 476 8395. The Department is open between 9.00 – 5.30 p.m. Monday to Friday.

What do you do with my personal information?
We will use your personal details to process your order. The subscription forms will ask if you would like to receive special offers or new products/services that may be of interest from Mondiale Publishing and from other carefully selected companies. If you prefer to receive no further information apart from your subscription details, you may select this option. If you are in doubt about the permissions on your personal details, please contact us via email on dataprotection@mondiale.co.uk to specify your requirements.

I want to place an advertisement in your magazine – how do I contact your Advertising Department?
Call the office on 44 (0) 161 476 8360 or email h.eakins@mondiale.co.uk

Where can I find advertising rates, copy deadline dates and advert size information?
Call the office on 44 (0) 161 476 8360 or email h.eakins@mondiale.co.uk

Which issues do you take to exhibitions?
The Total Production team attends numerous exhibitions throughout the year and takes copies of Total Production with us wherever we go.